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Frequently Asked Questions

Attendance Class Rosters Grades (including incompletes)
Syllabi Final Exams Classroom Management
Email Computing Resources Blackboard
Weather Contact from parents Professional Development
Evaluation Disability services Copies and mailboxes
Parking Offices Important Dates
Library Resources    

Attendance

Does Blue Ridge have a set attendance policy?

In a word, No.  However, the BRCC Catalog and Student Handbook states that "punctual and regular attendance" by students is required. Students are advised to notify the instructor before absences whenever possible. Also the student is responsible for making up missed study and instruction, regardless of the reason for the absence. Within these College guidelines, faculty members are expected to devise an attendance policy which is appropriate for each course, include it in the course outline, and announce it at the beginning of the course.

One of my students missed several classes and now wants to make up his/her assignments?  Do I have to let him/her do this?

This will depend on how you addressed this issue in your course syllabus.  The catalog spells out the policy on students missing classes by stating they must contact their instructor.  However, policies on how instructors address absences is left up to the individual faculty member.  There is more information located in the Faculty/Staff handbook.  You will need to include a statement regarding accepting late assignments and missing classes in your syllabus.

 

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Class Rosters

How do I find out who's in my class (my class roster)?

Your current class roster is located in the Student Information System (sometimes also referred to as PeopleSoft).  There are instructions for looking up those rosters on our web site at:  PeopleSoft Instructions.  Feel free to print this out or refer to it when looking for your rosters.

Student Services will also print out a copy of your rosters approximately once per week for the first week or two of classes.  However, keep in mind that this only reflects your enrollment at the time they were printed.  If a student drops or adds after it's printed, this printout will not reflect those changes. 

What if there's a student in my class that is not on my class roster?

It is EXTREMELY important to check your roster and determine if the students who are attending your class are listed on your official roster in PeopleSoft.  If a student is attending your class and is NOT on the roster in PeopleSoft, please have the student report to Student Services to resolve this issue.  Remember, if the student in not on your roster, they will not be able to receive a grade for your course.  Therefore, it is very important to catch this early.

What if there are students on my class roster that have never attended my class?

For some reason there are students that add courses and never manage to attend the class.  For those students, you will be asked in the first week or two of class to report them to Mary Wayland.  BRCC is required by U.S. financial aid regulations to report all “never-attended” or “ceasing to attend” students.   Mary Wayland will send out a memo asking you to report those students directly to her.  Again, because of financial aid regulations, it is extremely important to send her this information.  If you are teaching a cyber section you will be asked to report any student who has neither logged into the course nor participated in any class activity (assignments, discussion board, etc.). 

I have more students on my roster in Blackboard (and in the gradebook) than I do in PeopleSoft on my class roster?  Which one is correct?

The roster in PeopleSoft is always the correct and up-to-date roster of students enrolled in your class.  For Blackboard, all students that have added to your class will also be added to your Blackboard section.  However, students that drop or have not paid are not automatically dropped from Blackboard.  You must do this manually.  To remove students from your Blackboard section - go to the Control Panel and click on the link to REMOVE USERS.  Be sure you have verified that they should not be in your class.  Once you've verified this, you can click on the students names you wish to remove so that the class list in Blackboard matches your PeopleSoft roster.

 

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Grades

I have a student that had something happen during the semester and I want to let him/her finish the class a few weeks late.  What are my options?

You as a faculty member have a couple of options; however, some grade must be assigned to the student at the end of the semester. 

(1) You can award an Incomplete.  The catalog states that an "I - Incomplete No credit; used for verifiable unavoidable reasons. Since the “incomplete” extends enrollment in the course, requirements for satisfactory completion will be established through student/faculty consultation. Courses for which the grade of “I” (incomplete) have been awarded must be completed by the end of the subsequent semester or another grade (A, B, C, D, F) must be awarded by the instructor based upon course work which has been completed. In the case of “I” grades earned at the end of the spring semester, students will have through the end of subsequent fall semester to complete the requirements."  In order to award a grade of "I" - you must complete an Incomplete Grade Form and have that signed by your Dean.  The steps involved with awarding an "I" are located on the form.

(2) You can award a grade, make arrangements with the student to complete the course work, and then submit a Grade Change Form after the work has been completed.  Faculty have up to one year to submit grade change requests.  More information can be found in the Faculty/Staff handbook located on the Intranet.

When and how do I submit my final grades?

The academic calendar that's maintained by the Vice President lists when grades are due each semester.  A reminder from Mary Wayland, Dean of Student Services, will also be emailed and hard copies placed in mailboxes a couple of weeks before grades are due.

The instructions for submitting final grades are available on both the Computing Website and on our Division web page

I submitted my final grades in SIS and the screen shows they are approved.  Is this correct?  Do I receive any type of verification?

Yes, once you have entered all of your grades, clicked the dropdown box and choose Approved, and then hit SAVE.  Your grades will be finalized in SIS.  You should see a column listing "Grade Input" and another column listing "Official Grade"   Review these to be sure they are correct for each student.

In terms of verification, the VCCS requires the College to do a "grade playback" where faculty are asked to verify that the grades that were entered into SIS were indeed the grades that you awarded.  A printed copy of your final grades will be sent to you from Mary Wayland.  If those grades are correct, you do not need to do anything. 

For instructions on entering grades in PeopleSoft, click here.

I have a new date box beside the grade field to fill out on my grade roster in SIS.  This wasn't there last semester.   What date to do I put in this box?

Beginning with the spring 2006 grade rosters, any faculty who enters a “F” or an “U” because a student never attended or stopped attending will need to also note a date of last attendance (the date can be approximated—for example, last assignment completed—if the faculty member does not take attendance).  If the student attended throughout the semester but earned the F anyway, then the faculty member will enter a special date (which the VCCS will tell us prior to April).

 

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Syllabi

Is there a standard format for course syllabi?  Can the syllabus be changed within the semester? How is the course syllabus used?  How and when do I file a copy with my Academic Dean's Office?

The course syllabus is a specific outline of course description, objectives, expectations, and policies established for your course.  The timelines, objectives, and policies not only communicate to students what is expected by their instructor but also have strong implications to students what they can expect of their instructors.  If there are any disputes between the student and instructor over grading or completing requirements of the course, the course syllabus will be a primary source in reviewing and settling disagreements; some view the syllabus as a type of contract. All instructors are to use the standard course syllabus form

Minor changes can be made to the syllabus, with emphasis on minor.  Students should be informed immediately of any changes. 

Students should receive a copy of the course syllabus and review it with the instructor at the first class meeting.  An electronic copy of the course syllabus is to be sent to your respective division administrative assistant by the end of the first week of classes.  Please send to Russ Ralston at RalstonR@brcc.edu or Jane Sheets at SheetsJ@brcc.edu or Carolyn Anson at AnsonC@brcc.edu.

 

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Final Exams

When and where do I give my final exams? 

The final exam schedule is posted on the college web site on the Academic Calendar.  For all semesters, the link for Final Exams will be listed here.  This document will outline the time schedule you will follow for administering your exam.  The location will be in the same classroom or lab your class was held during the semester.

 

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Classroom Management

I have a student that is causing a disturbance and is often rude – how should I handle this?

Classroom management is often the most difficult part of teaching.  The Student Handbook under Student Rights, Responsibilities, Disciplinary, and Grievance does outline the behavioral responsibilities of students.  Additionally, the Faculty/Staff handbook has an entire section on Classroom Management.  This handbook can be found on the Intranet at http://www2.brcc.edu/fshandbook/classroom/attendance.htm

Steps:  (1) Call or email to make an appointment to talk with your Dean.  He or she can discuss the situation with you to help you determine if a disciplinary complaint is warranted.  (2) If you and your Dean feel the student warrants disciplinary action, you will be asked to make an official complaint against a student in writing.  This disciplinary complaint is sent to the Vice President of Instruction and Student Services. 

How important is it that I keep the students engaged in instruction and learning for the full length of each class meeting?

Instructors should plan for their classes to meet the full length as scheduled and as outlined on the course syllabus.  This reflects to the student good planning and commitment on the part of the instructor.  If class is dismissed early, many students will complain and interpret this as a lack of organization and commitment on the part of the instructor.

 

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Email

Do I have an email account?  Do students have email accounts?  Is it important that I use my email?

You are given a VCCS email account as soon as you become a BRCC employee.  Your email address and instructions on how to access your mail will be given to you once the account request form has been completed.   

Yes, students also all have email accounts.  If you are using Blackboard for your course, all students along with their email accounts will be listed in your course section.  You can use this to send email to your students.  For more information about student email, please see the email page on the Student Computing site. 

It is very important that you use your VCCS email account and only respond to student question from their VCCS email account. 

How do I access my email from home?

You can access your email account, PeopleSoft (SIS), or your Blackboard courses by way of MyBRCC.  Instructions for getting logged into MyBRCC are found on the computing website.

What is Computer Security Training (MOAT)?

All employees at BRCC that have email or PeopleSoft (SIS) accounts must complete computer security training (MOAT) at least one time per year.  This will be completed online and instructions on how to complete it will be sent to your BRCC email account for full-time faculty and to your VCCS email account for part-time faculty.  Instructions on how to complete this will be sent to you when your first contract is issued.  For any questions you have during the training, please contact the Computing Help Desk at 453-2327.

 

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Computing Resources

How do I get authorized to use BRCC Computing Resources?

When you are hired, the division assistant will begin this process.  If you have questions, most can be answered by examining the Institutional Computing Services Internet website at: http://www.brcc.edu/computing/employee/accounts/Default.htm.

How do I find out what my EMPLID is?

Either call your Academic Dean's administrative assistant OR go to:      http://www.brcc.edu/computing/employee/accounts/emplid.htm

What if I would like help using instructional technology in my classes?

BRCC has an instructional technologist who can assist you with numerous aspects of instructional technology, including web sites and Blackboard content.  Simply contact Greg Cook at ext 2368 or by email at cookg@brcc.edu .  Greg also has a detailed support website found at: http://www2.brcc.edu/it/default.htm

How can I store documents on the BRCC server?

BRCC has an administrative server (Called F: Drive) where you can store documents that are not accessible to students.  This personal home directory is created automatically when your computing account is created.  Detailed instruction on how to access your home directory will be provided to you when your account is created (see question 1).  If you would like another copy of those directions, contact your division administrative assistant.

BRCC also has an academic server (Called K: Drive) where you can store documents that you would like students to access.  This public directory is not as secure as the personal directory since anyone can access the documents you place in that folder.  Using Blackboard course management software is an alternative, more secure method to provide your students with access to documents.  Contact your division dean for more detailed information.

For more information, see http://www.brcc.edu/computing/employee/network/default.htm.

What computer resources are available in the presentation classrooms?

The college maintains a number of presentation classrooms that contain, at a minimum, a networked computer and LCD projector.  Many of the rooms also have VCRs, document cameras, and other audio visual equipment.  Technical support of the rooms is provided by the audio visual staff, Doris Cline and Ida Griffin, in room E103 or ext. 2275.

 

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Blackboard

How do I obtain a Blackboard account and use it for instruction?

Jim Blackburn is the Blackboard administrator for BRCC.  For every course you teach each semester, a Blackboard account will automatically be created for you.  You can choose to use these or not use these each semester.  The default for students is for your course to be 'unavailable'; therefore, if you plan to use the Blackboard course you will need to make it available before students are able to see your materials.

If you have any questions about Blackboard simply contact Jim at ext. 2308 or by email at blackburnj@brcc.edu.   Jim also has a detailed support website found at: http://www.brcc.edu/computing/employee/bb/default.htm.

For training and help managing Blackboard content, contact Greg Cook at extension 2368 or by email at cookg@brcc.edu.

 

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Weather

The weather was questionable in some areas but the college did not close.  How do I handle students that were not able to come to class?  Does the college have a policy?

Since the College serves a large geographic area, students are expected to exercise their own judgment when hazardous conditions exist in their own areas. In the event that a student must miss a class for weather-related or emergency conditions, the student is obligated to notify the instructor as soon as possible and arrange for appropriate make-up work.  This policy is outlined in the college catalog and in the Student Handbook.

When severe weather or emergencies (snow, ice, flooding, power failures) require the College to be closed, notification will be made through announcements by the greeting message on the College main telephone number (540-234-9261) and by local radio and television stations.   There is also a notice posted on the college web site at:   http://www.brcc.edu.

 

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Contact from Parents

I had a mother/father contact me regarding their son's/daughter's grade in my class.  Should I respond to her/him?

In accordance with the federal law called “FERPA” (Family Educational Rights and Privacy Act), you are not permitted to discuss any academic information with anyone but the student, unless the student gives written permission to the Admissions and Records office for you to do so.  The best course of action is to inform the parent of this politely (telling him/her that this is to protect the privacy of our students) and to ask him/her to have the student get in contact with you to discuss his or her grade.  Another option is to request the student come see you and tell him/her that they can bring their parent also, if he/she so chooses.  If he/she does bring the parent, be sure to structure the discussion so you and the student are having the conversation, with the parent having an opportunity to ask questions at the end.  For more specific information, please review the Quick Facts About FERPA document Mary Wayland created. 

 

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Professional Development

As an adjunct instructor, can I take a course at the college for free?

Effective April 2007, a new policy has gone into effect that allows BRCC employees to take up to 6 credits per semester at Blue Ridge without charge (this does not apply to tuition at other colleges/universities).  Details of the new policy are available through the Human Resources department; however, some details of the procedure are noted here:

  • Employees must request assistance prior to the start of the class.

  • Requests must be submitted to Human Resources by completing the Educational Assistance/Continuous Learning Request Form. 

  • After the request form is approved, the form is taken to Admissions and Records for      registration as a non-paying student. 

  • Employees must register in person and provide the signed Educational Assistance/Continuous Learning Request Form to Admissions and Records in order to access this benefit.

  • After the course is completed, a copy of the final grade must be submitted to the Human Resources Office

As an adjunct instructor, am I eligible to attend professional development workshops, seminars, and conferences?

Yes; workshops, seminars, and peer group meetings sponsored by the College and the VCCS present many opportunities for professional development.  You will be informed of these opportunities and we encourage you to plan to participate.  When notified, if you are interested in attending, you should contact your Academic Dean. 

As an adjunct instructor, am I eligible to submit grant proposals under the VCCS Professional Development Grant Program?

Yes; as a Pilot Project, approved at its April 2005 meeting, the Professional Development Committee will consider VCCS Research Grant Proposals from Adjunct Faculty members.  This Project will be reviewed after two years and will be considered for extension at that time.  If you would like to submit a VCCS Research Grant Proposal, please contact your respective Academic Dean to discuss the process and your proposal.

 

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Evaluation

How is my course and instruction evaluated?

Effective Summer 2006, our evaluation forms are sent directly to students via a web link emailed to their VCCS email account.  All faculty will receive a detailed explanation of how this process works.  If you did not receive the notification for summer, please click on this link to review the memo.  The email will be sent to each student approximately one week before the end of the course with instructions on how to complete the survey.  Students complete one online evaluation of the course and instruction for each course. The evaluation results are routed to the respective Dean or his/her designee for review and a copy of the evaluation results report is sent to each faculty member.  If warranted, the Dean may ask the faculty member to meet for a review.  The Academic Dean or his/her designee may observe classroom instruction; a notice is usually given prior to coming to observe.  It is recommended that after four or five class meetings that you take about five to ten minutes and ask students to give you a brief written anonymous feedback of how the class and instruction is going.

 

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Disability Services

What do I do if a student tells me they have a disability and need special arrangements or exceptions to complete assigned work or examinations?  What if I suspect a student has a disability?

If the student has completed the process with the Coordinator of Disability Services, the student will provide you with the Classroom Accommodation form that identifies his or her needs.  If a student has not met with the coordinator, you do not have to provide any special accommodations.  If the student requests an accommodation, please refer him or her to Krista Gisler in Student Services.  More detailed information about the process can be found on the Disability web site at:  http://www.brcc.edu/services/disability/default.htm.

It is unlawful to directly ask a student if they have a disability.  However, if the student discloses to you that they have been diagnosed or even suspect they have a disability, please refer the student to Krista Gisler in Student Services.

 

Copying and mailboxes

Where are the post boxes and duplicating services?

The post boxes are located in the faculty/staff lounge in E107 across from duplicating.  Duplicating is located in E103. 

 

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Parking

Do I need a BRCC parking sticker?  How and where do I go to obtain one?  (this would include parking stickers for guest speakers or visitors as well)

Parking stickers may be obtained from Dorris Darne in Room 109 of Armstrong Hall.  Her hours are 7:00 a.m. until 4:30 p.m. Monday thru Thursday and 7:00 a.m. until 12:00 noon on Friday.  Please be sure to check your current sticker for an expiration date.  Expired stickers will need to be replaced.  You must know the make, model, year and license plate number of your vehicle to obtain a parking sticker.  Stickers are now the type that you do not have to scrape off and should be placed your driver's side rear window.
 
Visitor passes are currently available at the information counter in Houff Student Center.
 

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Offices

Is there office space available I can use?  How do I request this?

Yes, we do have shared office space available that you can use.  The office cubicles are located in D hallway.  On each door, there is a sign-up sheet in which you can use to reserve time before or after your class.  However, due to the limited cubicle space, we ask that each person only sign up for one hour per week the first week of class.  After the first week, please check back and feel free to sign up for additional hours if they are available.  This will give everyone an opportunity to at least get one hour.

 

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Important Dates

Is there an online location for important dates?

Yes, there are two locations depending on the information you are looking for.  The academic calendar for students is maintained on the BRCC Internet at the following address:  http://www.brcc.edu/Student/academic_calendar.htm

The calendar maintained by the Vice President of Instruction and Student Services that lists the in-service days, holidays, dates textbooks orders are due, when course outlines are due, etc. is located on the Intranet at:  http://www2.brcc.edu/diss/AcCalendars/default.htm.    We also provide a link to the current academic calendar on our division website. 

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Library Resources

Do I have and/or How do I get access to library resources?

Yes, all faculty have access to library resources.  For more information about how to access those resources, please see the instructions listed on the library's web site at http://www.brcc.edu/library/instructions/email.htm

 

Can a librarian come speak to my class(es)?

Yes, our librarian would love to come speak to your classes.  Our librarian can speak for 90, 45 or even just 15 minutes - whatever you have time for.  We have details about that service at http://www.brcc.edu/library/libserv.htm#Library%20Instruction.  Some examples of topics our librarian can speak about include:

  • Web site evaluation
  • Getting articles from the library’s 200+ online databases
  •  What online books the library has
  • How to get a library card
  • How to look for books on the online catalog
  • And all the other wonderful things our library offers

What if I have other questions about library resources or need to contact someone in the library?

The Library also has a FAQ page at http://www.brcc.edu/library/faq/faqs.html that will answer a bunch of other questions like:

  • how to get a library card
  • how to request a book or article thru interlibrary loan
  • putting something on Reserve for your students
  • educational videos for classroom use
  • leisure reading - we have bestsellers and a children's collection
  • how to request a book or periodical purchase that you or your students would use

You can find all the library resources on their web site at:  http://www.brcc.edu/library/

The hours the library is open, including the library phone number, is listed here:  http://www.brcc.edu/library/hours/libhrs.htm

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Blue Ridge Community College
Box 80, One College Lane
Weyers Cave, VA 24486
(540) 234-9261
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